Track order & FAQ
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Frequently asked questions
A: Please contact customer service: A: Please contact customer service: info@peachboom.com.au
A: You can be reassured that all of our adult sex toys come discreetly wrapped and packaged, ensures only you & I know the contents of the package.
In order to ensure that we can provide our valued customers with the best experience in all aspects, we use Australia Post for shipping. After we receive the order, all orders will be shipped within 1 business day. We guarantee to provide the lowest rates and the fastest delivery time.
Australia Post Standard Package
Shipping methods: Australia Post standard/Australia Post Express
1. Australia Post Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 1-5 business days depending on payment confirmation and your selected delivery address and availability of your items in the warehouse. Free shipping is offered for orders over $99.
2.Australia Post Express：You can always pick this method by paying extra $15, it usually takes 1-3 business days to delivery within Australia.
*Please note that shipping times may vary according to Australia Post’s demand and schedule. Ivapeman does not have any involvement with the shipping or delivery process.
Coronavirus Delivery Updates Webpage:
https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic
We hope to deliver your order to you as soon as possible and will ensure this is done to the best of our abilities. For orders outside of Australia please email us. We hope you enjoy our products and services, for any further questions please do not hesitate to email us at
In order to ensure that we can provide our valued customers with the best experience in all aspects, we use Australia Post for shipping. After we receive the order, all orders will be shipped within 1 business day. We guarantee to provide the lowest rates and the fastest delivery time.
Australia Post Standard Package
Shipping methods: Australia Post standard/Australia Post Express
1. Australia Post Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 1-5 business days depending on payment confirmation and your selected delivery address and availability of your items in the warehouse. Free shipping is offered for orders over $99.
2.Australia Post Express：You can always pick this method by paying extra $15, it usually takes 1-3 business days to delivery within Australia.
*Please note that shipping times may vary according to Australia Post’s demand and schedule. PeachBoom does not have any involvement with the shipping or delivery process.
Coronavirus Delivery Updates Webpage:
https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic
We hope to deliver your order to you as soon as possible and will ensure this is done to the best of our abilities. For orders outside of Australia please email us. We hope you enjoy our products and services, for any further questions please do not hesitate to email us at info@ivapeman.com
A: Double-pressing the button will cause it to turn on and turn off. Make sure to press and hold the button 2 seconds and then let go without pressing a second time.
A: Cleaning with your favourite toy cleaner or warm, soapy water is sufficient.
Type of Warranty
Warranty Policy
WARNING!
Warranty Policy
All products offer a 1-year limited warranty for any defects in materials and workmanship from the the purchase date. In the interest of hygiene, we do not take returns, as all sales are final. We will exchange a product that is defective for the same item only. once the packaging has been removed, the vibrator once used, the vibrator is non-returnable.
This is strictly limited to the repair or replacement of the purchased product and does not cover damages caused by physical or natural destruction, misuse, or other external causes. Any attempt to disassemble any product will result in the withdrawal of all warranty privileges.
Before you send your product back, we’ll help you troubleshoot your toy to see if we can get it working. If troubleshooting fails, we’ll email a pre-paid return label to you, so you can get the item back to us for testing. Please make sure you contact us before sending back any defective products.
International customers are responsible for shipping costs of warranty replacements, travelling both directions. We require that you send us the product and all accessories, along with a copy of your original receipt or order confirmation.
Care Introductions
Clean the vibrator thoroughly before and after each use with sterilising fluid or toy cleaner.
Do not use alcohol-based products, undiluted detergents or silicone based lubricants on silicone products as this may damage the surface of the products.
Vibrators are electrical and motors may become warm when use. If you feel the vibrator is getting unduly warm, switch off and allow it to cool down.
After use and clean, store vibrators in its own packaging.
Please use original USB cable for charging, as this may damage the vibrators.
Please note! All vibrators can not work while charging.
WARNING!
Not for use by persons under the age of 18. THIS IS NOT A CHILDREN’S TOY – ADULT USE ONLY
If you are unsure or pregnant – Please consult a doctor before use.
Read carefully the User Manual before use.
This product is classified as Electronic Equipment. Should the time come for you to dispose of this product, please ensure that you do so in accordance with the local Waste of Electronic Equipment Directive and compliance with local laws relating to this directive.
All products are sold as novelty items only.
If you have any questions at all, please send us email: info@peachboom.com.au